Frequently Asked Questions
FAQ
Do you have another enquiry?
Contact Us1. Hunting, fishing, collecting or destroying corals and shells is prohibited.
2. It is prohibited to throw anything in the sea including oil, garbage, grease, etc…
3. It is prohibited to use boat anchors in protected areas.
4. Feeding fishes and birds is forbidden.
5. It is forbidden to use diving gloves and knives.
6. It is not allowed to walk on corals or reef.
7. The use of drones is prohibited
…In case of ignorance there is a high penalty or even arrest possible.
…Further along the captain and dive guide will be suspended from working in the Red Sea and the boat will not get a permission to leave port for an established period of time…
The maximum depth of diving according to the law is 40 m.
As in almost all holiday countries it is customary to show its recognition for good work and good service
in the form of an extra money. It is customary, an amount of 40 Euro per guest.
Of course it is up to you, which amount you will give.
Who is happy with the performance of our dive guides, may also like to put a tip for them in the 2nd cover.
The crew on the boat is speaking english partly, our dive guides usually speaks german and english as well.
Also our office in Hurghada speaks german and english as well.
We offer on all our boats free internet connection.
The Internet connection is available, as long as a telephone connection exists.
• IMPORTANT: Turn off any automatic updates. Otherwise, unfortunately the weekly limit will not
Also you can buy an internet card upon arrival on the airport.
It is possible to pay cash in Euro, USD or Egyptian Pounds. We don‘t accept credit cards.
On board there is a safe. Because there is no insurance, we point out that no liability is assumed for missing valuables.
You should put your valuables and your passport in the safe. On request of our guest we will collect the
service charge and fees directly at the beginning of the safari,
so that these amounts do not have to be carried for a week with you.
The order of the dive sites is variable. Our captain will drive you safely, dependent on the weather, to your dive sites.
ATTENTION: The tour description is merely our suggestion. Which diving places on tour are dived is determined by many factors including the wind and weather.
Should problems, defects or inconveniences occur, give this information immediately to your dive guide.
ONLY then he can help. Do not wait until the end of the safari.
At the end of the safari we will distribute a guest report. Here you can write your impressions or suggestions for our office.
As like in all arabic countries the hospitality has a high priority, that‘s why from all visitors is expected that
they follow and respect the rules of an arabic country.
With consideration of local morality it is not allowed to lie topless on the sun deck or walk around undressed.
Please respect the country and the religion.
To confirm your flight back home, we need to have the passport details in the office in Hurghada at least 8 days before the boat departure from the harbor. We also need to know the first and last name of the guest, passport number and nationality, the flight number and the arrival and departure time. We are not responsible for any flight delays.
If you book your own flights please consider the timing for your departure flight. Last dive of the safari is usually around mid day on the day before departure, for safety reasons, you should consider 24 hrs before your flight home.
The tour leader – Diving Safari will welcome you with a sign
He will care about your visa (stamp) that will be paste in your passport. After the check of the entry authority
you go to the luggage claim.
The tour leader will ask you for the number of your flight back home and the time of departure, to reconfirm
the flight after your holidays.
After you got your luggage he will bring you to the air conditioned bus, to go to the boat or
to the diving center
If the transfer to the boat will leave in the evening you can start your holiday with a sun bath,
swimming or just relaxing on the beach of the Diving Centre.
Check in
Of course we need time to load the boats, to clean and do small maintenance partly.
We ask for your comprehension that at the arrival day the check in cannot be before 06:00 p.m.
and the check out 10:00 a.m. at the latest.
If you check in before 06:00 p.m. please have appreciation if the crew is still cleaning
or loading the boat.
You will stay the first night in the harbor and the boat will leave on the next morning.
Check out
In the afternoon one day before departure the boat will enter the harbor.
The luggage will be brought from the storage to prepare all your personal things very calmly.
The details for the return journey you will get from the staff – Diving Safari.
Because of organizational or technical reasons perhaps (very rare) you have to stay in a hotel
for the last night as our guest.
As soon as you arrive at the landing place you will go on board. There you have to put off your shoes for the
whole stay on board (don‘t forget warm socks or sailing shoes).
After that put your dive equipment in your dive box and clear away the rest of your luggage in the cabin.
The crew will store the empty suitcases until your departure.
One small and one big bath towel are available in all cabins. Both will be changed during the safari.
During the cold season there is also a bathing robe for each customer.
In the evening your responsible dive guide will make a briefing about the boat, safety, diving and
give you general information.
Salon
To enter the salon or the cabins with dive equipment is prohibited, please don‘t wear wet swimming clothes in the salon.
Cabins
All cabins are equipped with individually controlled air conditioning. The air conditioners are not running while the tanks are filled!
Each cabin has portholes. Please make sure that they are closed during travelling.
Valuables such as computers, cameras or phones stash in the closet, so that at any water leaks this does not come to harm.
Here in Egypt there is no corresponding insurance, so there can be no refund.
Not all cabins are equipped with a hair dryer. Since they were wet, we have some hair dryer lodged by the salon service.
Sign up if you need one
Sleeping on the deck
In case you want to sleep on the deck you should bring a sleeping bag and earflaps with you.
It is not allowed to bring mattresses out of the cabin but you can use a mattress on the sun deck.
Bathrooms and toilets
Please don‘t throw toilet paper or any other sanitary rubbish into the toilet. Use the basket beside,
because the toilet can be stopped up. To fix it during the safari is not possible most of time or
you will be molest by dirt and bad smell. Besides the paper is drifting on the reefs and
disturbs the pleasure of diving.
Please use sparingly soap and shower gel because the waste water goes directly in the sea.
In some shops you can find already biodegradable products.
Smoking on the boat
There is no smoking in the salon and in the cabins fundamental. Please use the available ash-trays
and don‘t throw the stub over board.
There are 3 meals per day served as a buffet on board.
The breakfast used to consist of bread, toast, pancakes, jam, honey, different variation of eggs, yoghurt,
nescafe and tea.
For the main meal there will be served chicken, beef or fish, as garnishing rice, noodles, potatoes
and different kinds of vegetables and salads.
For dessert we offer pudding, cakes or fruits.
During the safari there is nescafe, tea, water, Cola, Sprite and juices available free of charge.
Not included are drinks in cans and alcoholic liquors.
It is not allowed to bring own beer, but there will be enough beer and wine on board.
The catering starts with the dinner on the first day and ends with the breakfast on the last day
From each diver we need an actual diving brevet, the logbook and a medical statement (maximum 1 year old).
On the boat you choose your own dive requirement.
As early riser you have the possibility for an Early Morning Dive.
After common breakfast you start to the famous drop off reefs in the Red Sea and to reefs
which are really secret.
In the afternoon there are wrecks on the order of the day as well as glamorous labyrinths,
mysterious caves and magnificent underwater gardens.
If this is not enough you can end the day in a cozy night dive.
On every boat the care on board and under water is carried out by a professional dive guide.
All of them have a know how in the Red Sea for many years and know the reefs very well.
Detailed briefings from the guide makes it possible to discover the dive sites independent with your buddy.
For diving we have aluminium tanks with DIN Valves (INT-Adapter on board) and also enough lead.
All other equipment you have to bring with you (don’t forget the weight belt).
For the suits there are dress-hanger. The BCD will be fixed on the tank during the safari.
Diver with less dives are diving in a small group – with experienced divers or the dive guide.
Brother Islands and Marine Park Tour
For the underwater national park (Brother – Islands, Daedalus, Rocky Island and Zabargad)
there are 50 logged dives required. Night dives are generally not allowed.
As well to step on to the Island Zabargad and Rocky Island is prohibited.
Start-Harbour
Safaris to Brother Islands – Hurghada or Marsa Ghaleb
Safaris to Marine-Park-Tours – Hurghada or Marsa Ghaleb
Safaris to the South-, Deep South / St. John`s Tours - Marsa Ghaleb
Safaris to the North-Tours – Hurghada
TRANSFER TIMES
from Airport Hurghada to Marsa Ghaleb about 3 hours.
From Airport Marsa Alam to Marsa Ghaleb about 10 minutes.
Safety during diving
Decompression dives are prohibited on principle and the max. dive-depth is 40 meter.
For emergency there are four 50 litre tanks with oxygen and accessories
and medic first aid equipment.
We recommend to sign a special insurance that includes the rescue, costs for Decompression
Chamber and the transportation to your home. On board you can make a deco insurance which costs 10 Euro.
We warmly recommend to obtain an insurance from Aqua Med or DAN.
• This is valid the whole year, and even covers outbound trips - not only diving accidents, but also other accidents
and illnesses are covered. In the cabin book you can find detailed information.
All SEAWOLF-Boats are equipped with the safety and rescue system ENOS.
Safety on board
In your cabin you will find life jackets, on deck there are inflatable rescue islands.
In the salon, the engine room and in all cabins there are fire-extinguisher for emergency.
Additionally all the boats have radio and telephones.
Nitrox
On all the boats of SEAWOLF – Diving Safari it‘s possible to dive Nitrox 32 with 12 liter tanks.
For Nitrox 32 you don‘t need special equipment. Nitrox analyzer is available on board.
The training for the Nitrox Basic Certificate (Level 1 + 2) can be taken on board during the holidays.
Please register in advance.
If Nitrox is not available because of technical reasons, there is no refund.
ENOS
On all our boats diving with ENOS is for free.
The ENOS-System provides 100% safety. If there is a strong current and you drift away,
just activate your ENOS-Transmitter and your position will be transferred directly to the boat via satellite.
Completion of the travel contract